Crisis Communication Experts Meet in Reykjavík to Strengthen Joint Preparedness

In Reykjavík, crisis communication experts from across the Baltic Sea Region and beyond addressed joint preparedness for rising information pressures, hybrid threats and fast-moving emergencies.

In order to respond more effectively to rising information pressures, hybrid threats and fast-moving crises, crisis communication professionals from across the Baltic Sea Region met in Reykjavík from 3 to 5 December 2025 at the Nordic Crisis Communication Conference 2025. 

Experts from Iceland, the Nordic and Baltic countries, Poland, Ukraine, Belgium and the United States took part in the conference, hosted by Iceland’s Civil Protection Department in collaboration with the Council of the Baltic Sea States (CBSS).

“In times of crisis, we need leaders who keep perspective and do not allow the crisis to take control,” said former Icelandic Prime Minister Katrín Jakobsdóttir at the event, which aimed to improve the ability of authorities to provide clear, timely and trustworthy information during emergencies. 

Sessions notably examined how to maintain accuracy when confusion prevails — especially in a hybrid threat environment — how psychological and behavioural insights can support crisis messaging, and how to sustain morale in shelters and during lockdowns. 

Participants also discussed how to tailor messages across different platforms and communities — including vulnerable groups — in order to reach the widest possible audience.

Cross-border cooperation was a central theme. Delegates considered how Nordic and Baltic countries can support one another when national systems come under strain, and how shared strategic communication can increase regional resilience. 

A case study on the evacuation of Grindavík, where 3,800 residents were asked to leave their homes due to volcanic activity, provided practical insights into communicating under uncertainty.